Atlanta, Georgia – October 13, 2022 – DLH Holdings Corp. (NASDAQ: DLHC) (“DLH” or the “Company”), a leading provider of innovative health research services and solutions to federal agencies, today announced the Department of Veterans Affairs (“VA”) Consolidated Mail Order Pharmacy (“CMOP”) program ranked as the highest scoring mail order pharmacy for customer satisfaction when compared to commercial industry operations in J.D. Power’s 2022 U.S. Pharmacy Study.
“DLH works hand-in-hand with the VA to ensure hundreds of thousands of vital prescriptions are fulfilled on time each day for Veterans throughout the country, and it is gratifying to see widespread customer satisfaction persists despite difficult circumstances,” said Zach Parker, DLH President and CEO. “From unprecedented labor market challenges and union shutdown threats, inflationary pressures, and facility and supply-chain slowdowns, the VA CMOP program has faced and overcome significant obstacles in recent years in order to meet industry-best customer satisfaction standards.”
The rankings are based on responses from thousands of pharmacy customers who filled a prescription during the three months prior to the survey period. The entire J.D. Power consumer study is available at J.D. Power 2022 U.S. Pharmacy Satisfaction Study.